RDVIC recognizes the right of each staff member to express complaints and to seek a solution to each disagreement. If any employee is dissatisfied by management actions complaints may be processed in the following manner:
Step 1. The grievant shall promptly discuss the complaint with his or her supervisor. {Usually this will be the Director or an assigned supervisor.)
Step 2. If such discussion does not satisfy the complaint, the grievant may submit no later than within five business days a written statement to the Director. The Director must respond in writing to the grievant within five business days.
Step 3. 1f the Director's written response is deemed unsatisfactory by the grievant the grievant may submit no later than five days from the receipt of the Director· s written response. a written statement which includes the complaint and the points which are unacceptable as provided by the Director to the personnel committee. The personnel committee will hold a hearing to hear the complaint and allow both parties to present their concerns and issues. The personnel committee must respond in writing to the grievant within five business days. Step
4. If such discussion does not settle the complaint. the grievant shall then present the original statement of the problem in writing to the board of directors. The board of directors may, at their discretion. conduct an investigation of the complaint in order to be aware of all the facts before making a decision. The decision of the board shall be final and binding on both parties. Written notification of their decision will be furnished within ten business days.
